Club Whisperer is dedicated to empowering clubs with expert operational guidance, innovative systems, and sustainable strategies, ensuring long-term success for members, staff, and stakeholders. Our founder has over 15 years of deep industry experience across club management, finance, systems, HR (payroll), and hospitality in the club world. With a holistic approach covering both operational details linked with strategic planning, we assist clubs to review and embrace operational efficiencies, better systems, and accurate data collection and payroll assistance.
Whisper greatness into your club
Servicing throughout Australia and New Zealand. Perth based.
"For clubs, by someone who’s walked every step in one. From the club floor to the boardroom, I’ve lived it, now I lift it"
Club Whisperer Founder - Fiza Errington
Services
The services below are general in description. If you require something more or customised to your club's needs, please do not hesitate to contact us directly.
Operations in clubs
Operational support from administration, finance, payroll, governance and review of club's processes, softwares and overall club audit and health check
Special projects
Special customised projects that could be short term or long term. We also offer a monthly retainer program for clubs that wish to have their operational needs covered by Club Whisperer
Interim position cover
Fretting that your staff is now on extended long service leave, parenting leave or in a transition period before recruitment? We provide interim cover positions from administrative to GM level
Why Club Whisperer?
Practical Expertise, Real Results
Big firms bring theory. I bring firsthand experience. As the first female in Australia to achieve Certified Club Manager (CCM) status, I’ve spent over a decade leading golf and private clubs from the inside, across operations, finance, HR, CRM, events, and member engagement. I understand clubs because I’ve lived them.
Cost-Effective & Flexible
Why hire part time or casual staff when you only need short-term support? Club Whisperer gives you expertise on demand, saving you time, money, and the overhead of long-term hires. It’s smart support and scaled to your needs. We over short term and long term operational cover as well as interim position cover for any administrative or management staff in your club.
Tailored, Hands-On Support
No templates. No fluff. I work directly with club managers, boards, and staff to deliver customised, actionable solutions. Whether it’s system implementation, compliance, or culture-building, I’m on the ground with you.
Independent & Trusted
I don’t sell software or push hidden agendas. I give honest, practical advice that puts your club’s needs first, backed by a credentialed, proven track record in the industry.
Agile, Discreet & Results-Driven
No bureaucracy. No corporate layers. Just swift, discreet, and effective service that delivers outcomes your members will notice.